About Us - Respite Care & Disability Support Provider in Australia

The Tea-cup Cottage: Disability Support Services

Young Caregiver Assisting Elderly Woman with Walker at Home in B

Compassionate care, built on nearly two decades of trust

The Tea-Cup Way

Leaving hospital is an important milestone, but it can also be a vulnerable time for individuals and their families. Many people require additional time, support and reassurance before they are ready to safely return home.

Tea-cup Cottage’s transitional care program provides that essential bridge. Our program offers safe, reliable support in a welcoming environment where individuals can complete their recovery, rebuild confidence and prepare for a safe return home.

For almost two decades, we have supported thousands of families through important life transitions, combining professional expertise with genuine compassion.

Learn About Hospital Transitional Care

Care Built Around You

Our unwavering commitment to deeply person-centred care means every aspect of our support is designed around individual’s health needs, preferences and recovery goals. By building genuine relationships with those in our transition care program and their families, we create a clear pathway forward – providing the support, encouragement and continuity needed for a successful return home or into community care.

16 years of service

350 dedicated professionals

One unwavering commitment:
quality, customer-centred care

Where careful planning meets genuine care

A Safe Hospital Transition

Successful transitions require careful planning and professional coordination. Through collaborative pre-discharge planning, clear communication with clinical teams, continuity of medical support and access to a network of allied health professionals, we deliver a high-quality, structured program that supports recovery.

Residents are welcomed into a calm and supportive environment where our team provides emotional reassurance, clear communication and steady support. Our experienced teams help each person settle in, creating a safe and stable environment where recovery can continue with confidence.

Transitions don’t need to feel overwhelming when the right support is in place. Tea-cup Cottage specialises in helping people navigate change. Through careful listening, personalised care and experienced guidance, recovery becomes a journey toward renewed confidence, independence and a successful return home.

Clinical Excellence

Every aspect of our transition care model is designed to support safe recovery, positive health outcomes and a confident return home.

24/7 RN-Led Care
24/7 RN-led clinical care ensuring hospital-equivalent oversight in a residential setting. Includes a dedicated clinical liaison for complex cases.
Subacute Capability
Subacute and non-acute capability, including wound care, medication management, chronic disease monitoring, mobility support, and behavioural support.
Allied Health Coordination
A multidisciplinary, relationship-based approach that improves patient experience and outcomes, integrating allied health – physiotherapy, OT, speech pathology, dietetics, and social work – into daily routines
Dementia-Capable Environments
Dementia-capable, secure environments with trauma-informed, person-centred practice.

72-Hour Care Planning
Comprehensive assessment and care planning within 72 hours, including physical, psychosocial, nutritional and functional domains.
Structured Discharge Planning
Structured transition and discharge planning, reducing hospital length of stay and supporting safe return home or transition to long-term care.
ISO-Certified Governance
ISO 9001:2015 certified, hospital-aligned governance, including medication reconciliation, risk management, incident reporting, and quality audits.
A Homelike Environment
A homelike, relationship-based environment that prioritises dignity, comfort, routine, and meaningful engagement.

Compassionate care, built on nearly two decades of trust

The Tea-Cup Way

Care Built Around You

16 years of service

350 dedicated professionals

One unwavering commitment:
quality, customer-centred care

Where careful planning meets genuine care

A Safe Hospital Transition

Clinical Excellence

24/7 RN-Led Care

Subacute Capability

Allied Health Coordination

Dementia-Capable Environments

72-Hour Care Planning

Structured Discharge Planning

ISO-Certified Governance

A Homelike Environment

Phone: 1800 832 287

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Compassionate care, built on nearly two decades of trust

The Tea-Cup Way

Care Built Around You

16 years of service

350 dedicated professionals

One unwavering commitment: quality, customer-centred care

Where careful planning meets genuine care

A Safe Hospital Transition

Clinical Excellence

Phone: 1800 832 287

Sign up for news

One unwavering commitment:
quality, customer-centred care